The Balboa Bay Spa: treatments, rules and how to book

The Balboa Bay Spa (also called The Spa at Balboa Bay Resort) offers facials, HydraFacial, specialty massages such as the Coastal Stone Massage and the Balboa Bay Signature Massage, plus waxing and salon services. Book spa appointments by calling the spa at 949-630-4772; note guests must be at least 16 for treatments and spa locker rooms are restricted to those 18 and older.
In this guide
What the Balboa Bay Spa offers
The on-site Balboa Bay Spa provides a full treatment menu including signature facials (Signature Cleansing, Collagen Contour, Restore & Renew), HydraFacial with LED Light Therapy, and massage options including the Coastal Stone Massage and the Balboa Bay Signature Massage.
Waxing services are available (brow, lip & chin, face, full and half leg, bikini), and a Drybar salon operates on site for styling services.
- Signature facials: Signature Cleansing (50/80 min), Collagen Contour (80 min), Restore & Renew (50/80 min)
- HydraFacial with LED Light Therapy
- Massage options: Coastal Stone Massage, Balboa Bay Signature Massage
- Waxing: brow, lip & chin, face, full/half leg, bikini
- Drybar salon on property

Spa hours, locker rooms and etiquette
Spa Reception & Boutique hours are listed as 10:00 AM to 6:00 PM daily (hours may change). Locker Rooms have their own schedule: Monday–Saturday 5:00 AM to 8:30 PM, Sunday 6:00 AM to 6:30 PM.
Guests are encouraged to arrive about 20 minutes before an appointment to use the locker-room amenities, which include a eucalyptus steam room, whirlpool and showers. The spa has nine treatment rooms.
- Arrive 20 minutes early to change and relax before your treatment
- Locker rooms include eucalyptus steam room and whirlpool
- Nine treatment rooms available
| Service | Hours |
|---|---|
| Spa Reception & Boutique | Daily 10:00 AM – 6:00 PM (hours subject to change) |
| Locker Rooms (Mon–Sat) | 5:00 AM – 8:30 PM |
| Locker Rooms (Sun) | 6:00 AM – 6:30 PM |
Age, access and guest rules for spa treatments
Spa treatments are available only to guests aged 16 and older. Guests under 18 are not permitted inside the spa locker rooms.
The spa is located on the Club side of the property; it is open to non-resort guests Monday through Thursday, per the resort’s published access policy.
- Minimum age for spa service: 16
- Locker-room access: 18+ only
- Spa open to non-hotel guests Monday–Thursday
How to book treatments and other appointments
To make spa appointments call the Balboa Bay Spa at 949-630-4772. For hotel reservations or help from BookResorts agents (24/7) use +1 (888) 605-1350.
The resort’s Spa Reception can confirm treatment availability, recommended appointment lengths, and any preparatory instructions (for example arriving early to use the steam room). If you are not staying at the hotel, check which days the spa accepts outside guests before booking.
- Spa appointments: call 949-630-4772
- Hotel reservations / BookResorts agent (24/7): +1 (888) 605-1350
- Ask Spa Reception about arrival time, locker access, and pre-treatment instructions

Pool, fitness and combined wellness options
The resort offers a heated 25-meter outdoor pool (reported temperature 80 degrees) open daily from 8:00 AM to 10:00 PM, with chair-side service, lounge seating and cabana/day-bed rentals available.
A 24-hour Fitness Center is on the first floor and includes Peloton bikes, a MIRROR, treadmills, ellipticals and free weights—use of fitness facilities is included with resort amenities covered by the posted resort fee.
- Pool: 25 meters, heated to 80 degrees, open 8:00 AM–10:00 PM
- Poolside Waterline Pool+Bar open seasonally; poolside service available via In Room Dining on weekends
- Fitness Center: open 24 hours; equipment includes Peloton and MIRROR

Rooms, suites and staying around spa time
Balboa Bay Resort has a range of room types and suites; examples you may book include Room, Bay View; Standard Suite, 1 Bedroom (Newport); Superior Suite, 1 Bedroom, Bay View; Executive Suite (Governor); Presidential Suite; and Premium Room, Beachfront.
If you plan spa treatments, schedule appointments with enough buffer for check-in and locker-room time. Check-in is at 4:00 PM and check-out is at 11:00 AM; a government-issued photo ID and a card or deposit may be required at arrival.
- Room names to note: Room (Newport), Room, Courtyard Area, Room, Bay View
- Suite names to note: Standard Suite, 1 Bedroom (Newport); Superior Suite, Courtyard Area; Superior Suite, 1 Bedroom, Bay View
- Larger suites include Executive Suite (Governor) and Presidential Suite
Practical tips, fees and who to contact
A mandatory resort fee applies to accommodations; third-party sources report a resort-fee figure, and it typically covers items such as fitness-center access, Wi‑Fi and pool access—confirm the current fee and inclusions with the hotel when booking.
Parking options include self-parking and valet for a surcharge, and an on-site electric vehicle charging station is available. If you need shuttle service, an airport shuttle is offered on request for a surcharge and there is a free beach shuttle that covers local trips.
- Confirm resort-fee amount and what it includes when you book
- Parking: self and valet available (surcharges apply); EV charging on site
- Shuttles: airport shuttle available on request (surcharge); free beach shuttle offered


